To use the Self Service License Reset feature:

For customers without a support contract: request support through our Web Form for TP Licensing & Installation Issues on.

Note: For detailed instructions, refer to the video tutorial.

For customers holding a support contract:.

If this article has not solved your issue or if you require assistance, contact the SDL Support Team:

Showing hidden files, folders and extensions on Windows operating systems.

Please refer to following KB article for enable the view of hidden files and folders: If you not see the files and folder path mentioned in this article it is an indication that you cannot see hidden files and folders.

Resetting SDL Trados Studio to default settings to resolve errors when opening a file or packageĬannot find path in the resolution steps?.

Repairing your installation of SDL Trados Studio.

Follow the steps from KB article Resetting SDL Trados Studio to default settings to resolve errors when opening a file or package.

Workaround 4: Reset SDL Trados Studio to default settings ( in addition to Workaround 2)

Rename the following XML files (for example, add an underscore before/after the file name):.

See KB article Showing hidden files, folders and extensions on Windows operating systems NOTE: If you do not find this folder, make sure that these files are not hidden.

If above approach does not solve the problem, you can reset non project-related settings: Workaround 3: Reset SDL Trados Studio basic settings

Click Finish to reset the user settings and close the wizard.If you choose not to backup your settings, they are simply overwritten. Select whether you want to backup your existing settings and where you would like them to be stored.The Backup User Settings page of the wizard is displayed. Select Reset user setting and click Next.Check the profile name displayed next to Current user profile.The Export user settings option is selected by default. The User Profiles page of the Manage User Profiles wizard is displayed. Select File > Setup > Manage User Profiles.Note: We recommend that you export the profile settings first to avoid possible data loss. Enable the option Perform automated translation lookup on confirmed segments (option is enabled by default).Go to File > Options > Editor > Automation.Workaround 1: Re-enable Option Perform automated translation lookup on confirmed segments

Sdl trados studio reset profile